Established: May 23, 2026
This English version is provided for reference only. If there is any conflict or inconsistency between the Japanese version and this English version, the Japanese version shall prevail.
1. Collection of Personal Information
The Company collects personal information by lawful and fair means. When you make an inquiry, request materials, or apply for and use our services, you may be asked to provide your name, company name, email address, phone number, and other necessary information.
For inquiries, material requests, purchases, trials, and support related to software including GlideLink, we may collect your name, company name, email address, phone number, usage environment, the content of your inquiry, and information necessary for contracts and billing.
In addition, for GlideLink support, we may ask you to provide technical information such as your OS, device configuration, network environment, error details, logs, and settings in order to investigate and resolve issues. This technical information is provided voluntarily by you at the time of inquiry or support, and the Company does not continuously collect data on your devices.
2. Purpose of Use
The Company uses the personal information it collects within the scope of the following purposes.
- To respond to inquiries and consultations
- To provide, operate, maintain, and support our services
- To use technical information you voluntarily provide for responding to inquiries, investigating causes, improving quality, and providing support
- To bill fees and confirm payments
- To improve our services and develop new features and services
- To send information and important notices about our services
3. Provision to Third Parties
Except where required by law or where necessary to protect a person's life, body, or property, the Company will not provide personal information to third parties without obtaining your prior consent.
4. Outsourcing
The Company may outsource the handling of personal information to external parties within the scope necessary to achieve the purposes of use. In such cases, the Company will exercise necessary and appropriate supervision over the outsourcing party.
5. Security Management
The Company takes necessary and appropriate technical and organizational measures to prevent the leakage, loss, or damage of personal information and to otherwise manage it safely.
6. Use of Cookies, etc.
Our website may use cookies and similar technologies to understand usage and improve our services. You can restrict or disable the use of cookies through your browser settings, but in that case some features may become unavailable.
7. Disclosure, Correction, Suspension of Use, etc.
You may request the disclosure, correction, addition, deletion, suspension of use, or erasure of your own personal information. To make such a request, please contact the inquiry desk below. We will respond appropriately in accordance with applicable laws.
8. Inquiry Desk
For inquiries regarding this Policy and requests concerning the handling of personal information, please contact the desk below.
sweetsummer LLC, Personal Information Inquiry Desk
Email: info@sweetsummer.co.jp
9. Revisions
The Company may revise this Policy in response to changes in laws or service content. The revised content takes effect from the time it is posted on this website.